FAQ

FAQ

Are Realle Cosmetic Products FDA approved?

Realle Cosmetics, items have been assessed by the Food and Drug Administration. However, test every item on a small part of the skin before utilization.

Are Realle Cosmetic Products Cruelty-Free?

We strictly are against animal testing, which makes all of our products cruelty-free, further Realle Cosmetics is certified by PETA.

What are your Business Hours?

We work from 9 AM to 9 PM Monday To Friday.

How would I put in an order?

You can visit our site and through the links in our Instagram, Twitter, and Facebook profiles. When you are onto the site you can peruse the various items we offer and add them to your truck. Once you are finished shopping, you will go to checkout, plug in your mailing and installment data and that is it! The packaging will be headed to you in no time. Join our Newsletter to get selective arrangements and data about discounts.

We don't acknowledge Social Media "DM" orders for any skincare items.

How Long is the Shelf Life of Products?

Most items that contain water have a time span of usability of 4 a month and a half relying upon your area's environment. We propose to store in a dull, cool spot to expand life span as our items don't contain additives. Keep fixed firmly and refrigerate in the event that you don't have a cool, dull dry spot to keep the. In the event that the item has a foul smell or any bacterial developments, it's ideal to discard and not take any risks!

Most oil or butter-based items have a timeframe of realistic usability of 6months to a year. These don't stand any kind of test within them, that will meddle with the figured utilization of the item and abbreviate the time span of usability. Keep oil-based items from direct warmth and daylight.

An all-time span for items is recorded in item portrayals, in the event that you are as yet uncertain if it's not too much trouble, get in touch with us through email prior to buying.

How would I store Serums?

Keep in the coolest territory of the room or REFRIGERATE!

How regularly do I apply the Face Masks?

The proposed measure of masking is up to 3x per week. Our masks are by and large exceptionally delicate and all contain saturating characteristics, anyway everybody's face and skin are DIFFERENT, in this way delivering various influences when using.

Do the face masks or any skincare items treat or fix any skin infections or analysis?

NO. None of Realle Cosmetics' skincare guarantees to treat or fix any sicknesses. Our items are not defined by an authorized scientist, esthetician, or dermatologist. Our formulator is self-educated and their details are totally founded on examination and data.

"Your item made me break out. For what reason didn't this item work for me?"

Realle Cosmetics isn't liable for breakouts. We ask that you deliberately read ALL fixings identified with the item you are keen on buying PRIOR to putting in your request. A significant number of our items contain nut oils and other hypersensitivity triggers.

Not every product works for everyone. All skin is different. Because you have a bad reaction to a product, it does not lessen the efficiency or quality of the product. On the off chance that you do encounter a breakout, don't hesitate to email our client support group at info@realle.in as we can attempt to help and recommend approaches to address your issue. In the event that your breakout is extreme, we will consistently point you toward your primary care physician or potentially dermatologist as we don't profess to be medical care proficient.

We don't deal with discounts or trades because of any breakouts. We possibly acknowledge discounts dependent upon the situation on the off chance that we, Realle Cosmetics are to blame.

What are the Returns, Exchanges, and Refund Policies?

• Returns must be made within 7 days from your purchase for a refund.

• The product must be in its original, unopened, and unused condition.

• Kindly note on the receipt the purpose behind your return.

• We acknowledge exchanges on things bought on Realle Cosmetics within 7 days after the first buy.

• Please encase the item you wish to exchange and your receipt. On the receipt, compose directions on what item(s) to exchange.

• If there is a distinction in cost with the trade, one of our client support delegates may contact you for additional data.

• You will be liable for the return shipping charges.

Ship your exchange to us through a prepaid shipment at:

Compassion Solution Private Limited

H.O: E26 White House Third Floor T-1 New Friends Colony New Delhi - 110025

R.O: 130, Old Street, London, EC1V 9BD.

It would be ideal if you contact client support with any inquiries at:

Toll-Free No: 1800-124-2117

Email: info@realle.in

Kindly Note: Empty items can't be acknowledged for an exchange.

What is the Shipping Policy?

When an item request is put you will get a prompt affirmation email. Following data will be consequently refreshed, on the off chance that you have picked the transportation alternative that incorporates the following. Kindly permit 24-72 hours for your request to be completely handled. When ordered if it's not too much trouble, permit a maximum of 4-7 business days for a request to be delivered.

What is the approach for Missing/Lost Packages?

When a bundle is distinguished as conveyed it for the most part implies it was dropped at the right area. On the off chance that the bundle says 'conveyed' however you have not gotten it, kindly document a case with Realle Cosmetics.

If it's not too much trouble, permit 14 business days for a case to be established or unwarranted.

We are NOT liable for bundles considered undeliverable, and so on On the off chance that a bundle is gotten back to us, it won't be delivered out again.

We will reach you if this happens and send a receipt for the reshipping charge.

If you need any solutions, please contact us

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